Refund Policy

BossDesk.ph is online software sold as a subscription. Nothing is shipped, so there are no returns of goods; this page covers refunds of subscription payments and cancellation.

Current status

BossDesk is free at the moment and does not take payments. This policy applies from the day paid Company plans start, as announced on the Plans and Pricing page.

7-day refund on the first payment

If you are not satisfied, you can ask for a full refund within 7 calendar days of the first payment for a Company Workspace. No reason is needed. The Workspace then returns to the free allowance that applies at that time.

After 7 days, and renewals

Payments are not refunded after the 7 days, and renewal payments are not refunded. You can cancel at any time: the plan stays active until the end of the period already paid for and is not renewed.

Charges made in error

A duplicate charge, a charge for the wrong amount, or a payment taken for a plan that could not be activated is refunded in full whenever it is reported.

How to ask for a refund

Email hello@bossdesk.ph from the email address of the account that paid, with the Company Workspace name and the payment date. We reply within 3 business days.

Approved refunds go back to the original payment method. Depending on the bank or wallet, the money can take 7 to 14 business days to appear.

Your data

A refund or cancellation does not delete your records. You keep access to the Workspace under the free allowance.

Earlier payments

For a payment made before BossDesk became free, contact hello@bossdesk.ph and we will review it with you.

See also the Terms of Use and the Privacy Policy.